- If the SIM card cannot be used, please contact Whatsapp: +(852) 51961035 immediately or refunds may not be returned.
- Since all SIM cards and network services are provided by major Telecom Operators, our technical colleague will seek Telecom Operator to deal with the problem. (During the process, please cooperate to provide your mobile phone settings if necessary.) If the problems can’t be solved, we will give you the refund details.
- If the sim card couldn’t work due to not match with your equipment , the refund won’t be supported.
- If any dispute arises due to refunds or returns, the company reserves the right to make the final decision.